PUBLIC OFFER of IP VUOKILA N..
(THE PROPOSAL PI VUOKILA N.. On the CONCLUSION of the contract of RETAIL PURCHASE and SALE by REMOTE WAY)
this offer is an offer by the Seller of IP Vuokila N. A. addressed to an indefinite circle of persons, to enter into a contract of sale of goods remotely, specified in the offer conditions.
This offer is valid throughout the Russian Federation from the date of its publication.
Terms and definitions used in the Offer:
buyer Seller – Individual Entrepreneur Vuokila Natalia (OGRNIP 31277462200849, INN 246006238001), address: 105275, Moscow, B. Zhigulenkova str., 25, korp. 4, sq. 9
goodsvendor Site – www.ln-family.com;
delivery of GoodsSeller's delivery Service – employees of the Seller or representatives of the courier service from which the Seller signed the relevant agreement, carrying out delivery (transfer) of Goods to the Buyer, and, in case of payment of Goods by the Buyer at the time of its receipt, carrying out payment with the Buyer for Goods with the issuance of the documents provided by the legislation of the Russian Federation;
Bank cardOrder (ordering) – the Buyer to purchase a particular Product posted on the Website of the Seller, expressed through proper application form available on the website of the Seller.
< b> Retail store - a retail store that sells similar Goods with which the Seller has agreements on cooperation within the framework of this Offer. The list of Retail stores is available on the seller's Website in the "Contacts"section.
Discounted Goods – Goods whose value is significantly reduced due to the presence of a manufacturing defect, defect or damage.
1. subject of contract.
1.1. The seller undertakes to sell, and the Buyer undertakes to accept and pay for the Goods placed on the Seller's website at the price specified on the Seller's website. Payment terms, delivery etc. are defined herein and the applicable laws of the Russian Federation.
1.2. This Agreement, as well as information about the Goods presented on the Website, are a public offer in accordance with article 435 and paragraph 2 of article 437 of the Civil code of the Russian Federation.
1.3. Public offer is considered to be accepted from the moment of registration of the Application by the Buyer on the website of the Seller.
1.4. Any person who intends to purchase the Goods posted on the Seller's Website may enter into a Contract of sale on the terms offered in this offer. The contract of sale is concluded from one of the following dates:
1.4.1. if you pay for the Goods upon receipt of it from the Seller (Seller's delivery Service) - from the date of issuance of the seller's Delivery Service receipt or other document confirming the payment of the Goods by the Buyer;
1.4.2. in case of pre – payment of The goods by the Buyer-from the moment of receipt by the Seller of a notice of the buyer's intention to purchase the Goods, accompanied by actions aimed at payment of the Goods, but not earlier than the date of approval of the application by the Seller.
2. Selection and ordering of Goods.
2.1. The seller places information about the Product on his Website.
2.2. Products are presented on the website in the form of photos. The photo is accompanied by text information, which indicates the name of the Product, article, material from which the Product is made, composition, size, cost per unit of Goods, as well as any other additional information.
2.2.1. All information materials presented on the website of the Seller are for reference only and cannot fully convey accurate information about certain properties and characteristics of the Goods, such as: color, shape, size and packaging.
2.2.2. The seller notifies and the Buyer is hereby acquainted with, understands and agrees that the color, texture of the material from which the Goods are made may differ from the photographic image. This circumstance is connected with technical features of image transmission through photos, and is not a disadvantage.
2.2.3. If the Buyer has any questions regarding the properties and characteristics of the Goods, the Buyer must choose the product before entering into the Contract:
* consult the seller's contact phone number: (495) 776-87-80;
* contact the Seller's Retail store.
2.3. All Products placed on the Seller's Website have the necessary certificates for sale in accordance with the legislation of the Russian Federation.
2.4. To order the Goods, the Buyer must register on the Seller's Website. After registration, the Buyer gets access to the Application.
2.5. When registering, the Buyer specifies the following information:
* Surname, First Name;
• Contact phone number;
• Email address.
2.5. The seller is not responsible for the accuracy and content of the information provided by the Buyer.
2.6. The buyer fully bears the risks of adverse consequences, including the late delivery of the Goods associated with the provision of the Seller of inaccurate (incomplete) information.
2.7. All information received by the Seller from the Buyer is confidential and can not be transferred to third parties without the buyer's permission, except as described in this Offer, as well as cases of transfer to the authorities in accordance with the requirements of the legislation of the Russian Federation.
2.8. For the purpose of proper performance by the Seller of the contract of purchase and sale, make a Request on the website of the Seller, the Buyer consents to the Seller processing his personal data. The buyer is aware of and agrees that for the purpose of concluding and executing the Contract, the Buyer's personal data may be transferred by the Seller on the terms of confidentiality to the courier services. The seller undertakes to ensure the confidentiality of the Buyer's personal data in accordance with the legislation of the Russian Federation in the field of personal data and not to disclose such Buyer's data to third parties not related to the execution of the Contract, without compliance with the relevant privacy regime.
2.9. If the Buyer does not want his personal data to be processed by the seller, He is deprived of the opportunity to use the services of the online store and place Orders.
2.10. By selecting the Product, the Buyer makes a Request posted on the website of the Seller, which is required to specify:
* surname, name, patronymic (in Russian);
• contact phone number;
* method of Delivery (To the seller's retail store chosen by the Buyer or to the actual delivery address specified by the Buyer);
* actual delivery address;
* Payment method;
* product name (article) and size;
• amount of goods.
In the case of multiple Products, the quantity and size are specified for each item.
2.11. After receiving the Application, the Seller contacts the Buyer at the phone number specified in the Application, sends an email to the Buyer's email address and/or leaves a message in the Buyer's personal account on the Seller's Website to confirm the availability of the selected Goods in the Seller's warehouse and agree on the terms of the Application.
2.12. The seller has the right to refuse to execute the Order in full or in part unilaterally, in the absence of the Goods selected by the Buyer in the warehouse, about which the Seller notifies the Buyer by telephone call, send a letter to the e-mail address specified by the Buyer.
2.13. The buyer until the actual receipt of the Goods from the Seller's delivery Service is entitled to fully or partially refuse to purchase the Goods, informing the Seller of the refusal by phone: (495) 776-87-80.
2.14. Applications made on weekdays after 19.00 are processed on the next working day. Applications made on weekends are processed on Monday (or the next working day after the weekend).
2.15. Applications for discounted Goods are accepted in the General order for Orders. When making an Application, the Buyer is informed of the reason for the price of the Goods.
3. goods delivery.
3.1. Delivery of Goods is carried out by one of the following methods at the Buyer's choice:
* The buyer can pick up the Goods in one of the selected Retail stores of the Seller. The addresses of the Seller's retail stores are indicated on the Seller's Website.
* The seller delivers the Goods using the delivery Service to the address specified by the Buyer, subject to the restrictions established by this Offer.
3.2. Delivery of goods by the Seller is carried out in the following regions:
• all regions of the Russian Federation;
• cities of the CIS countries;
• throughout the world.
3.3. The seller has the right to unilaterally at any time change the list of regions to which delivery is carried out.
3.4. In excess of the cost of the Goods, the Buyer is obliged to pay the shipping cost. Approximate prices for the delivery of the Goods are listed on the website of the Seller.
The final cost of delivery is determined by the Seller for each application separately and depends on the region of delivery, quantity and weight of the Goods. After approval of the Application, the delivery cost is not subject to change.
3.5. In the case where the Buyer orders delivery by courier service in Moscow, within the Moscow ring road and makes the purchase of at least one product, the cost of delivery of The goods by the Buyer is not paid.
3.6. In the case where the Buyer independently takes the Goods In the retail store of the Seller, the cost of delivery of the Goods by the Buyer is not paid.
3.7. The seller provides delivery of Goods in Moscow within 3 (Three) working days after the approval of the Application and subject to the availability of Goods in stock or in the Seller's Retail store. The exact date of delivery is determined by the Seller and communicated to the Buyer by phone call and/or sending an email to the email address specified by the Buyer.
3.8. Transfer of Goods is carried out to the person specified in the Application. When transferring the Goods, the Seller / seller's representative of the Delivery Service has the right to demand from the Buyer to present an identity document. In the absence of the Seller at the address specified for delivery, the Goods can be transferred to another person who confirmed the conclusion of the contract or registration of delivery of the Goods.
3.9. If the delivery of the goods is made within the terms established by the contract, but the Goods were not transferred to the Buyer through his fault, the subsequent delivery is made within the new terms agreed with the Seller, after the buyer pays the cost of delivery services again.
3.10. The buyer upon receipt of the Goods is obliged to check it on the following parameters: completeness, compliance of the articles of the transferred Goods and the articles in the accompanying documents, dimension, no external defects, the integrity of the packaging. The signature of the Buyer in the accompanying documents confirms that the claims to the Goods by the Recipient are not declared and the Seller has fully and properly fulfilled its obligation to transfer the Goods.
3.11. In case of non-compliance specified in paragraph 3.9. the Buyer has the right to refuse to purchase and pay for this Product. In case of partial refusal of the Application, the Buyer is obliged to pay the full cost of delivery, except for delivery in Moscow within the Moscow ring road. In case of complete refusal of the Application, executed with violations of paragraph 3.9., Buyer is exempt from payment of shipping cost.
3.12. If the Buyer receives the Goods in violation of the conditions relating to the quantity, assortment, quality, completeness, packaging of the Goods fixed in the Contract, the Buyer has the right to notify the Seller of these violations not later than 20 calendar days after receipt of the Goods.
3.13. If the Buyer has not received the Goods within 30 calendar days from the date of confirmation of the Application, the Buyer is obliged to inform the Seller of the details specified in paragraph 8.2. Offers. Claims for non-delivery of goods by courier are not accepted after 30 days from the date Of sending the order by the Buyer.
3.14. Delays in delivery are possible due to unforeseen circumstances, which arose not through the fault of the Seller.
4. Price and terms of payment.
4.1. The price of Goods is indicated on the seller's Website in rubles of the Russian Federation. The price of the Goods does not include the cost of delivery.
4.2. In the case where the Buyer takes and pays for the Goods In the retail store of the Seller, payment for the Goods is carried out at prices set on the website of the Seller.
4.3. The price of the Goods specified on the website can be changed by the Seller unilaterally at any time. In this case, the price of the Goods already paid by the Buyer is not subject to change.
4.4. If the price of the Order is changed before its payment, the Seller is obliged to immediately, in any case, prior to its transfer to the Buyer, to inform the Buyer by e-mail, phone call and other means of communication. In this case, the Buyer has the right to refuse to purchase the Goods in whole or in part. In case of non-receipt from the Buyer of consent to pay for the Application at the new price, the Application is considered canceled.
4.5. Payment Is made in rubles of the Russian Federation. Simultaneously with the payment of the Goods, the Buyer is obliged to pay the shipping cost. The seller has the right to include additional costs in the total cost of the Order, such costs are allocated as a separate line and are brought to the attention of the Buyer until the confirmation of the Order. Order confirmation means the buyer's consent to pay the specified cost of additional costs. In case of refusal of the Buyer to pay the cost of delivery And/or additional costs, the Order is canceled.
4.6. Payment can be made in one of the following ways:
4.6.1. Advance payment by one of the following methods:
* payment by VISA or MasterCard,
* payment through various payment systems posted on the Seller's website.
4.6.2. Features of payment for Goods by Bank cards:
18.104.22.168. In accordance with the regulations of the Central Bank of the Russian Federation "on the issue of Bank cards and transactions made using payment cards" dated 24.12.2004 № 266-P transactions on Bank cards are made by the cardholder or an authorized person.
22.214.171.124. Authorization of operations on Bank cards is carried out by the Bank. If the Bank has reason to believe that the transaction is fraudulent, the Bank has the right to refuse to carry out this operation. Fraudulent transactions with Bank cards fall under article 159 of the criminal code.
126.96.36.199. In order to avoid cases of illegal use of Bank cards when paying, all Applications made on the Website and prepaid by credit card are checked by the Seller. In order to verify the identity of the owner and his / her right to use the card, the Seller has the right to demand from the Buyer who issued such an order the presentation of an identity document.
4.6.3. Payment upon receipt of the Goods: payment in cash to the Seller/representative of the Seller's delivery Service, accompanied by the issuance of the documents established by the current legislation (sales receipt).
4.7. The type and method of payment are determined by the Buyer when Ordering. If the Buyer chooses as a method of payment of advance payment and violation of payment terms, including payment of the Order is not in full, the Order is automatically canceled the next day after the expiration of the payment term.
5. return of goods.
5.1. The buyer has the right to refuse the Goods in the following terms:
5.1.1. at any time before the transfer of Goods to the Buyer;
5.1.2. within 7 (Seven) calendar days after the transfer of the Goods to the Buyer. Return of goods of good quality is made provided that the Goods were not in use, preserved its presentation, consumer properties, seals, factory labels, as well as a sales receipt or other document confirming the payment of the Goods.
5.2. In case of return of the goods already paid by the Buyer, the Seller shall return the funds in a non-cash order to the account specified by the Buyer in The application for the return of the Goods, within the period established by the legislation of the Russian Federation. When returning the amount of advance payment made by the Buyer in cashless Bank and other fees paid by the Buyer in this regard, the Seller is not compensated.
5.3. The procedure for the return of Goods, including discounted Goods, is specified in Annex 1 to this Agreement.
6. Rights and responsibility of the Seller.
6.1. The seller is not responsible for the improper use of the goods purchased by the Buyer under the Contract.
6.2. The seller has the right to record telephone conversations with the Buyer.
6.3. The right of ownership of the Goods, as well as the risk of accidental loss or damage thereof, shall pass to the Buyer from the moment of signing by the Buyer of the accompanying documents for the transfer of the Goods to him.
6.4. The seller is released from liability for violation of the terms of Delivery in the case of the buyer's message at the conclusion of the Contract of false data about yourself.
6.5. The seller is not responsible for the inability to service the buyer for reasons beyond His control, including in connection with the disruption of communication lines, equipment failure, etc.
6.6. The seller is released from liability for violation of the terms of this Offer, if such violation is caused by the action of force majeure circumstances, including: actions of public authorities, fire, flood, earthquake, other acts of God, lack of electricity and/or computer network failures, strikes, civil unrest, unrest, any other circumstances, not limited to those that may affect the Seller's performance of the Offer.
7. Buyer's Claims.
7.1. Claims for improper performance of the Contract the Buyer has the right to present:
* contact phone of the Seller: (495) 776-87-80;
• e-mail: email@example.com.
7.2. Claims for a proportionate reduction in the purchase price of the Goods, reimbursement of costs for correcting defects of the Goods by the consumer or a third party, as well as a claim for compensation of losses caused to the Buyer as a result of the sale of goods of inadequate quality, or providing improper information about the Goods, as well as claims related to the sale of goods to the Buyer with defects that were not agreed by the Seller, are transferred to the Seller by the Buyer at its discretion in writing by sending a Claim by mail to the following address of the Seller: 125190, Moscow, and/I 22, IP Vuokila N.A.
7.3. Claims of Buyers are considered by the Seller in the order and terms established by the current legislation of the Russian Federation.
8. Other terms and conditions.
8.1. The seller reserves the right to unilaterally change the terms of this Agreement, as well as any other documents and information published on the Website. The seller is not obliged to notify the Buyer of any changes to these documents. Any changes to this Agreement shall be binding on the buyer and shall be deemed accepted by Him after 3 (Three) calendar days from the date of their publication on the website. In the event of failure by the Buyer to the Rules in the new edition, the Buyer will cancel the Order and notify you of such cancellation the Seller.
8.2. The seller and the Buyer undertake to settle all disputes out of court. If the Buyer has any claims, he has the right to send them as follows:
* on the phone numbers listed on the website-on working days (Monday to Friday) from 10: 00 to 19 :00 (Moscow time);
* by e-mail specified in the Contract.
8.3. The seller shall consider the application (claim) of the Buyer within 10 (Ten) working days from the date of receipt.
8.4. All text information and graphics posted on the Seller's Website are the property of the Seller and/or its suppliers and manufacturers.
8.5. All annexes are an integral part of the agreement.
9. Address and details of the seller
Individual entrepreneur Vuokila N. Ah.
Location: 107031, Moscow, Pushechnaya street 3 "Burda moden»
Address: 105275, Moscow,B. Zhigulenkova str., 25, korp. 4, sq. 9
p / s 408 028 108 026 200 000 59
OJSC "Alfa-Bank", Moscow